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Shopify Shopify integration

An AI agent that actually knows your store.

InboxMate reads your Shopify catalog. When a visitor asks "do you have this in size M" or "is this vegan" — your agent doesn't make things up. It checks the source of truth and answers.

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30-min discovery call · See if it’s a fit · No commitment

AI
your-store.myshopify.com
Online · Connected to Shopify
Hi, is the linen shirt available in M and does it ship to Austria?
AI
Yes — the Linen Henley in Sand is in stock in M. Ships to Austria in 2–3 business days for €4.90.
Linen Henley — Sand
In stock · S, M, L
€89.00
Where's my order #1024?
AI
Coming soon: order lookup directly in chat. Today I'll forward this to the team.

What's live, what's coming.

We ship in the open. Here's the honest state of the Shopify integration today.

Live now
  • Reads your full product catalog
    Titles, descriptions, variants, stock, prices. Re-syncs daily.
  • Reads your blog & pages
    Care guides, sizing, shipping & returns policies — all in the AI's knowledge.
  • Embeds on any Shopify theme
    One script tag. Works with Dawn, Sense, Refresh, and every custom theme.
  • Recommends products in chat
    Asks clarifying questions, then surfaces the right SKU with a buy button.
  • Handles your support email too
    Same brain answers info@ and the chat widget.
Coming soon
  • Order-status lookup in chat
    Customer asks "where's my order #1024" — agent looks it up, replies with carrier & ETA.
  • Self-serve returns & exchanges
    Guided return flow that issues the right label without a human.
  • Cart-recovery via email
    Personalised AI-written nudges, not the generic "you forgot something" template.
  • Native Shopify App
    One-click install from the Shopify App Store with no script-tag editing.

Want early access? Email office@psquared.dev with "Shopify" in the subject.

How it works

From visitor question to source-of-truth answer.

No guessing. Every product answer checks the live catalog before it leaves the chat.

Visitor
"In M and ships to AT?"
Agent
Calls a tool
checkStock(sku, country)
Shopify
Returns truth
in stock · €4.90 · 2–3 days
Visitor
Buys in chat

Other tool calls work the same way — getOrderStatus(orderNumber), notifyInventory(sku), or any custom endpoint you wire up.

Why generic chatbots fail Shopify stores

A bot that doesn't know your catalog is worse than no bot.

No more hallucinated stock

Bots that guess at sizes and variants lose you sales and trust. InboxMate checks Shopify before answering.

Right answer, right product

When a visitor describes what they want, the bot doesn't only describe — it links to the SKU and lets them buy in chat.

EU data, EU law

Hosted in the EU, GDPR-friendly by design. Important if your store sells in Germany, Austria, or anywhere DSGVO bites.

Same brain, more channels

Your Shopify chat is one node on a bigger graph.

The agent that answers product questions on your storefront is the same one that drafts replies to your support email. See how it all wires together.

See the platform view
InboxMate platform overview

Simple, transparent pricing

Built for storefront traffic. 1 mailbox per team member for your info@/support@ — no per-message billing.

Monthly Annual 2 months free

Starter

€49 Monthly billing only /month

Your first mailbox, fully automated

For small stores

  • Chat widget on your Shopify store
  • 500 AI credits /mo
  • 1 mailbox for info@ · 1 team member
  • Catalog + blog + policies in knowledge
  • Trained on YOUR store, not generic
Book a demo
Recommended

Pro

€107 2 months free /mo · billed annually

Best value for teams

Annual bonus

5 hours of personal onboarding & support in the first 90 days

For growing stores

  • 2,500 AI credits /mo for storefront traffic
  • Agentic tool calls — catalog lookups, recommendations
  • 3 mailboxes · 1 per team member
  • Lead capture in chat · sources cited
  • Human handover for tricky orders
Book a demo

Business

from €349 /mo · individual offer — monthly or annual, your choice

AI across departments — built around you

Included

First custom integration included — we build your ERP, shop or booking connection

For high-traffic stores

  • 10,000+ AI credits /mo for high-volume stores
  • 2,000 tool calls /mo · ready for order lookup
  • 15+ mailboxes · volume pricing
  • White-label widget · own branding
  • API + MCP for custom Shopify integrations
Talk to us

All plans include a 14-day free trial · See full feature comparison →

All prices excl. VAT.

Built by psquared — an Austrian AI company trusted by

Kirchmair.io LEXOS Next Immobilien Kheepu AI Pioneers

Built with privacy and compliance at the core

Software made in Austria
Hosted in the EU
GDPR-compliant data processing
EU AI Act compliant

Frequently asked questions

Shopify Inbox is a chat UI with templated quick replies. InboxMate is an AI that actually reads your catalog, blog, and policies before answering — and can call out to tools, look up products, and recommend specific SKUs with buy buttons. It also handles your support email with the same brain.
We're targeting it for the next minor release. Early-access slots are open now — email office@psquared.dev with "Shopify" in the subject and we'll plug your store in before the public rollout.
Yes. The widget is a single script tag that works with Dawn, Sense, Refresh, and every custom Liquid theme. You drop it into theme.liquid or use a code embed block — no theme app extensions required.
The widget loads async after the page is interactive, so it doesn't block first paint or LCP. The bundle is ~40KB gzipped. Catalog data is fetched server-side, never from the visitor's browser, so your product data stays fast.
Yes — auto-detects from the browser locale and the visitor's first message. German, English, French, Italian, Dutch, Spanish, Polish, and 40+ others. Same reply quality across all of them.
Today the agent can explain your return policy clearly (because it's read your policy page). Self-serve guided returns with label issuance is on the coming-soon list — happy to scope it earlier for your store if it's a blocker.

Connect your store. Train in minutes.

14-day free trial. Order-lookup coming soon — early access on request.

Book a demo

Prefer email or social? office@psquared.dev · LinkedIn