InboxMate InboxMate
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The platform view

One AI brain.
Every inbox, every channel.

InboxMate isn't a chatbot bolted to your website. It's a single canvas where every email account, every chat widget, every category and every action lives together — and one AI agent runs across all of it.

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14-day free trial · No credit card required

The whole system, on one screen.

This is the actual view from your InboxMate account. Connect a mailbox, drop in a chat widget, define a few categories — InboxMate draws the lines for you.

InboxMate system overview — multiple mailboxes connecting through categorizers to AI agents, plus chat widgets, with actions like archive, ticket, AI reply, and webhook.

One run, beginning to end

What InboxMate actually does to a single email.

A real example from our demo workspace — a group enquiry from a film production company, handled in 47 seconds.

PM
Philipp Mayr
philipp@mayr-events.at
08:42

Sommer-Offsite für 42 Personen

Hallo! Wir planen unser Firmen-Sommer-Offsite am 14. August und suchen eine Location mit Mittagessen und Outdoor-Aktivitäten. Was könnt ihr für 42 Personen anbieten?

  1. 1

    Categorized — Customer enquiry

    +1.2s

    Triage agent reads the subject and body, picks "Kundenanfrage" from your 10 categories.

  2. 2

    Researched the sender's company

    +8.4s

    Looked up mayr-events.at — a Vienna-based corporate-events agency. Tagged the thread "agency lead".

  3. 3

    Drafted a reply from your knowledge base

    +31s

    Pulled group rates, August availability, and the outdoor-package PDF. Drafted in Hanna's tone — bilingual, with the calendar link.

  4. 4

    Created a ticket, assigned to Hanna

    +47s

    Group of 42 = sales pipeline. Ticket opens with the email thread, the draft, and the company research already attached.

Different category, different chain. Spam gets one step (archive). Invoices get two (forward + notify accounting). You decide the recipe per category.

Replace the glue, not the people

One canvas beats six tools.

Most teams duct-tape a chatbot, a help desk, a routing tool, a CRM and a knowledge base. InboxMate replaces the duct tape — the same brain sees every channel and every contact.

Memory

One memory across every channel

A customer who emailed Monday and chats Tuesday talks to the same AI — with full memory of both.

Teams

Mailboxes that respect ownership

Every mailbox shows its owner. Share with the whole team or keep it private. The AI replies as the right person.

Categories

Define once, route forever

Pricing → drafted replies. Refunds → open tickets. Spam → archived. Set the rules once, watch the lines.

Tools

Tools, not just text

The agent looks things up, books appointments, hits webhooks, calls your APIs through MCP — all from the same chat or email thread.

Start narrow. Grow wide.

Most teams begin with one channel and expand. Both doors open into the same platform.

Chatbot on your website

Embed a widget with our help. Trained on your business. Replies instantly.

See chatbot →

Email AI for high-volume inboxes

For museums, leisure venues, course providers and any team drowning in repetitive emails.

See Email AI →

Simple, transparent pricing

One AI agent across every channel. 1 mailbox per team member included — no add-ons, no per-message billing.

Monthly Annual 2 months free

Starter

€49 Monthly billing only /month

For growing businesses

Platform essentials

  • 1 chat widget on your website
  • 1 mailbox · 1 team member
  • 500 AI credits + 25 email drafts /mo
  • Trained on your business
  • Basic ticket management
Book a demo
Most Popular

Pro

€107 2 months free /mo · billed annually

Best value for teams

Annual bonus

5 hours of personal onboarding & support in the first 90 days

Full platform across channels

  • 3 AI agents across chat & email
  • 5 mailboxes · 1 per team member
  • Categorizers across chat + email
  • Agentic tool calls + webhooks
  • Human handover · Lead capture
Book a demo

Business

from €349 /mo · individual offer — monthly or annual, your choice

For scaling operations

Included

20 hours of personal onboarding & support in the first 180 days

Whole-company automation

  • 5 AI agents across all channels
  • 20 mailboxes · 1 per team member
  • API access & MCP server
  • White-label across all channels
  • Email auto-reply · SLA tracking
Request a Demo

All plans include a 14-day free trial · See full feature comparison →

All prices excl. VAT.

Built by psquared — an Austrian AI company trusted by

Kirchmair.io LEXOS Next Immobilien Kheepu AI Pioneers

Built with privacy and compliance at the core

Software made in Austria
Hosted in the EU
GDPR-compliant data processing
EU AI Act compliant

Frequently asked questions

Yes. Every plan gives you both surfaces — embed only the widget if that's all you need today, then connect a mailbox when you're ready. The AI uses the same knowledge for both, so the second channel is configured in minutes.
Yes. A customer who emails you on Monday and chats with your widget on Tuesday talks to the same AI brain. The knowledge base is shared and the agent recognises the customer if they identify themselves.
Add a seat anytime — billing is prorated to the day. Each new team member unlocks one additional mailbox slot, so you never have to choose between adding a teammate and adding an inbox.
An agent is the conversational brain that answers questions. A categorizer is a router — it looks at an incoming message and decides which category it belongs to, then runs the action you've configured (auto-reply, ticket, webhook, archive). One brain, many routing rules.
On Pro and Business plans, your agent can call tools — built-in ones like web search and calendar, plus custom webhooks and (on Business) any MCP server. Push leads to your CRM, alert Slack, hit a custom inventory endpoint — your call.

See the canvas. Connect your first mailbox.

Free 14-day trial. No credit card needed.

Book a demo

Prefer email or social? office@psquared.dev · LinkedIn